We ship your items in 24/48 working hours from the purchase data! (excluding holidays)
For purchases made before 1:00 pm, the shipment is scheduled, unless impediments, the same day (if this is not possible, the 24/48 hour rule applies).
Orders for which a type of payment has to be verified (such as bank transfer or postal order) are excluded: in these cases the order will be processed as soon as the payment has been verified.
The couriers we use generally deliver in 2-3 working days in Europe and in 4-7 working days all over the world.
On the day of shipment, by 8.30 pm, we will send you an email with the tracking code of the shipment (you can also find the tracking code in your profile), thanks to which it will be possible to monitor the shipment directly online.
The shipment is made by DHL courier.
Shipping Address Change
If you noticed that you have inserted the wrong shipping address during the purchase, we recommend you to send an email to firstname.lastname@example.org immediately, so we will promptly change the address if the package is not already on its way.
To facilitate delivery and avoid any possible inconvenience, please enter the address and your telephone number in the shipping address as well.