It is possible to buy in our online shop in different ways:
Bank transfer - The bank transfer must be made no later than 7 days from the date of purchase. After the 7 day limit, the purchase order will no longer be considered valid and all items will be put back on sale.
If you choose to pay by Credit card, we offer a highly optimized payment page thanks to Stripe technology, a financial institution with undisputed reliability in online payments, because it complies with all the most important existing security systems such as TLS, 3D Secure , PCI-DSS.
If you choose Paypal as the payment method you also have the possibility to pay in 3 comfortable monthly installments, so during the order you simply have to choose PayPal as the payment method and then you will automatically see the installment payment function in your Paypal reserved area.
Payment on delivery is not valid for shipments outside the Italian territory.
In case of missing information in the shipping address, OmniaOro® will try to contact the buyer through the data provided (email or mobile phone) to obtain that information. This could cause a delay in shipping.
Delivery can take place in 2-5 working days from the date of purchase. (excluding public holidays)
Given that, for security reasons, our jewels are not all kept in the same location, delivery times can vary from two to five working days.
Orders for which a type of payment that must be verified (such as bank transfer or postal order) have been chosen: in these cases the order will be processed as soon as the payment has been verified.
Delivery takes place by insured courier.
The couriers we use generally deliver in two working day following the day of departure in the Europe, while for the rest of the world the shipping times vary from 4 to 15 days (Saturdays and Sundays not are considered working).
On the day of shipment, by 8.30 pm, we will send an email with the tracking code (you can also find the tracking code in your profile), thanks to which it will be possible to monitor the shipment directly online.
Shipping is done by insured express courier.
Shipping Address Change
If you noticed that you have inserted the wrong shipping address during the purchase, we recommend you to send an email to email@example.com immediately, so we will promptly change the address if the package is not already on its way.
To facilitate delivery and avoid any possible inconvenience, please enter your telephone number in the shipping information as well.
OmniaOro® guarantees the right to withdraw, for any reason, from the purchase made on our website. This rule is valid only for purchases made at a distance, where the buyer could not view the product previously. To exercise the right of withdrawal it is necessary to send, within and not later than 15 working days from receipt of the goods, a communication in which the intention to withdraw from the contract is expressed. By law, shipping costs will be borne by the buyer.
Once this time limit has been exceeded, it is no longer possible to return the items.
The right of withdrawal DECLARES TOTALLY if the returned product is not intact, that is: lack of the original packaging, absence of integral elements of the product (accessories, warranty, instruction manuals, etc.) damage to the product for reasons other than transportation.
Product return procedure
Ship within 14 days from receipt of the goods (the delivery date is certified by the courier waybill) an email to firstname.lastname@example.org the following will:
Willingness to exercise the right of withdrawal, description, brand, model and quantity of the goods.
Wait for the authorization to ship the material.
Provide, using a courier of your choice, the shipping of the product carefully packed in its original packaging complete with all accessories, instruction manuals and everything originally contained.
Insure the shipment against theft and damage caused by transport and pay the related costs.
If the returned product has not been insured for the value indicated on the invoice, in case of damage or loss during transport, OmniaOro reserves the right to charge for any damages sustained by withholding them from the sums to be reimbursed.
Indicate the sender details on the packaging and send the product to the following address -Cristinziano- Via F.P. Garofalo 23, 71032 - Biccari (FG) Italy.
Upon arrival of the package in the warehouse, the product will be examined to assess any damage, tampering and presence of all the parts (the substantial integrity of the returned item is an essential condition for exercising the right of withdrawal).
OmniaOro will proceed, by bank transfer, PayPal or any other method of payment, to the reimbursement relative to the cost of the goods shipped not before the receipt of the goods.
OmniaOro reserves the right to change these Terms and Conditions at any time, with or without notice.