You can buy on our online store in different ways:
Bank transfer - The bank transfer must be made no later than 7 days from the date of purchase. Once the 7 days limit is exceeded, the purchase order will no longer be considered valid, and all items will be put back on sale.
Credit card - at the time of payment, you will be redirected to the Bank Sella website, a financial institution with undisputed reliability in online payments, because it complies with all the most important existing security systems such as TLS, 3D Secure, PCI-DSS.
Paypal - a well-known online payment service worldwide. Your data will be inserted into a Secure Server (SSL), which guarantees maximum security on online data transactions, external to www.omniaoro.it and therefore your payment data will not be registered in any way by our site.
OmniaOro undertakes to ship the items purchased within 24/48 working hours from the date of purchase, in the event that there are no problems with the shipping address (incorrect or missing information).OmniaOro reserves the right to delay shipments during holidays (example for Christmas) or in the case of special communications to customers, made within this site.
All the products listed in this store (unless otherwise specified) are available in our warehouse. In the event that the ordered goods are no longer available for special reasons, OmniaOro will contact the buyer (via email or mobile) notifying the possible delay of the shipment. So, the buyer can decide whether to continue and complete the purchase, or to request a full refund.(Payment by Credit Card, Bank Transfer PayPal, etc.)
For non-European shipments, customs duties are the responsibility of the buyer.
Right of withdrawal
OmniaOro guarantees the right to withdraw, for any reason, from the purchase made on our website. This rule is valid only for purchases made at a distance, where the buyer could not view the product previously. To exercise the right of withdrawal it is necessary to send, within and not later than 15 working days from receipt of the goods, a communication in which the intention to withdraw from the contract is expressed. By law, shipping costs will be borne by the buyer. The right of withdrawal DECLARES TOTALLY if the returned product is not intact, that is: lack of the original packaging, absence of integral elements of the product (accessories, warranty, instruction manuals, etc.) damage to the product for reasons other than transportation.
Product return procedure
Send within 15 working days from receipt of the goods (the delivery date is certified by the courier waybill) an email to firstname.lastname@example.org the following will:
Willingness to exercise the right of withdrawal, description, brand, model and quantity of the goods.
Wait for the authorization to ship the material.
Provide, using a courier of your choice, the shipping of the product carefully packed in its original packaging complete with all accessories, instruction manuals and everything originally contained.
Insure the shipment against theft and damage caused by transport and pay the related costs.
If the returned product has not been insured for the value indicated on the invoice, in case of damage or loss during transport, OmniaOro reserves the right to charge for any damages sustained by withholding them from the sums to be reimbursed.
Indicate the sender details on the packaging and send the product to the following address -Momenti Preziosi- Via Giardino, 11 71032 - Biccari (FG) Italy.
Upon arrival of the package in the warehouse, the product will be examined to assess any damage, tampering and presence of all the parts (the substantial integrity of the returned item is an essential condition for exercising the right of withdrawal).
OmniaOro will proceed, by bank transfer, PayPal or any other method of payment, to the reimbursement relative to the cost of the goods shipped not before the receipt of the goods.
OmniaOro reserves the right to change these Terms and Conditions at any time, with or without notice.